AI
An AI CRM that does the data entry, so you make the calls
The AI in Ming CRM is more than a chat window. It reads incoming replies, researches companies, personalises emails, and drafts release emails and user guides. You ask the questions and make the decisions.
- No credit card
- Sign in with Google Workspace
- Your data never trains AI
What AI does in Ming CRM
Co-pilot
Ask in plain language: "How is MRR this month compared with last month?" The co-pilot answers only from records you can see and never changes a record.
Reply classification
Replies from leads are labelled positive or negative; positive replies are counted on the dashboard.
Find companies
Describe your ideal customer and matching companies are searched on the web; ones already in your CRM are filtered out.
Lead report
Researches a company from public sources: why it's worth reaching out now, who decides, what the first email should say, with a source for every line. See a sample report.
Personalised email
Every email in a sequence is written for the person and the company, and sent from the rep's own Gmail address.
Release emails and guides
Customer-specific release emails are drafted from finished Jira issues, and user guide drafts from Figma screens.
Where does your data go?
AI features use Claude under commercial API terms; your data is never used to train models. The co-pilot only looks at records your role can see. On Growth and Company plans you can have a separate database just for your company.
How is AI priced?
The co-pilot and everyday work are included in the plan: 30 questions a month on Free, unlimited on paid plans. Research is pay-as-you-go: lead report $4, company search $5. Teams that don't use research don't pay for it in every seat.
Who is it for?
Founders who still sell, small outbound teams and managers with no time to build reports. There's no workflow to set up; it starts working the day Gmail and Calendar are connected.
Frequently asked questions
Which AI model does it use?
Ming CRM uses Anthropic's Claude models through the commercial API.
Can the co-pilot change my records?
No. The co-pilot only reads and answers; it doesn't add, change or delete records.
Is my data used to train AI?
No. Data sent under commercial API terms isn't used for model training.
More use cases
Start free and have your first report ready tomorrow morning.
Sign in with your Google Workspace account; teammates on your domain join on their own.